In the cross-border market in Southeast Asia, Shopee and hold a dominant position. Known for its significant live user numbers each month, Shopee stands out as one of the leading e-commerce platforms in Southeast Asia. Founded in Singapore in 2015 by CEO Chris Feng and COO Terence Pang, Shopee adopts a unique approach, placing social networking at its core and emphasizing mobile-centric services. Thanks to these innovative strategies, Shopee has effectively transitioned from a promising startup to a major player in the Southeast Asian cross-border e-commerce landscape.
虾皮跨境电商将购物和社交整合在一起,通过建立一个强大的社区,为买卖双方创造沉浸式体验,使用户可以相互联系和互动。此外,Shopee还开发了多种功能,包括Shopee Live(直播)、Shopee Games(游戏)、Shopee Feed(社交信息流,让用户分享所销售的内容)、以及Shopee Live Chat(买家直接与卖家对话)。这些举措利用大数据和人工智能增加消费安全性,检测潜在欺诈案件和假冒产品,营造令人安心的购物环境。此外,Shopee还提供移动钱包ShopeePay和AirPay,为消费者提供便捷支付方式,助力卖家增加订单机会。
四、提供卖家支持和数字融合服务
Shopee为完善卖家生态系统而努力。从基础级别来看,Shopee不断更新卖家中心,让卖家能更迅速地追踪和管理其在Shopee上的销售业绩、支付、库存和交付。此外,在营销方面,Shopee提供了一系列数据和可视化工具,帮助卖家追踪购物行为和获取新见解。可通过平台轻松创建优惠券和其他促销工具。最近,Shopee与谷歌合作推出了独创的营销方案,称为Google Ads with Shopee,让卖家更轻松地进行营销推广。品牌在Shopee上将获得专门的营销工具,提升在线影响力,与消费者建立更深入的互动,并灵活管理和衡量营销活动效果。
Furthermore, the shrimp skin e-commerce platform has played a key role in driving the growth of the digital economy in Southeast Asia following the market downturn caused by the novel coronavirus. It has also served as a catalyst for the upcoming surge in digital innovation in the region, ensuring more sellers and enterprises can successfully transition to digitalization. As part of its efforts to support enterprises in digitizing and recovering from the pandemic, Shopee introduced a seller support package in April. This package includes Shopee University, which equips sellers with the necessary knowledge to launch an online business, and masterclasses that encourage them to embrace new tools and capitalize on emerging trends like live streaming features. These initiatives underscore Shopee's commitment to corporate responsibility.